PreVent Exterior Care
The answers · 15 on file

Short answers, no runaround.

If yours is not here, call or text and the owner picks up.

— Good to know

Everything people ask first.

The things Florence homeowners ask most, before the first visit. If yours is not here, call or text and the owner picks up.

  • 01How does the monthly maintenance plan work?

    Three tiers, from $59 a month: Core, Plus and Complete. Every month the same person handles the small stuff, webs, wasps, bins, a gutter inspection and perimeter debris, with a card on file so nothing needs booking. Members get 10 to 20% off the bigger jobs like windows and a full gutter clean, and Plus and Complete fold the seasonal work in. Call or text 256-415-7878 or pick one on the plan page.

  • 02What areas do you cover?

    Based in Florence and working both banks of the river: Florence, Muscle Shoals, Sheffield, Tuscumbia, Killen. If you are just outside town, text the address to 256-415-7878 and we will tell you straight.

  • 03How often should windows be cleaned in the Shoals?

    Pollen hits in March and April and the humidity works on the glass all summer, so most homes look right at every month to every few months. The plan handles it; a one-off resets it.

  • 04How often do gutters need cleaning under oaks and pines?

    Under full canopy, twice a year is the floor and more is normal: spring tassels, fall leaves, pine needles all year. If water runs over the front edge in a storm, it is already late.

  • 05What does trash bin cleaning involve?

    The cans get washed inside and out with hot water, sanitised and deodorised, at your house, on pickup day or after. Leave them at the curb and find them clean.

  • 06Is the quote free?

    Yes. Call or text 256-415-7878 with the address and what you are seeing, and we will get you a number.

  • 07Are you insured?

    Yes. PreVent Exterior Care is locally owned and operated, and insured.

  • 08Do you clean the inside of the windows?

    Yes, on request. A drop cloth goes down first, the sills get wiped, and anything we moved goes back. Say so when you ask for the quote.

  • 09Do I need to be home?

    Not for exterior work. Gates unlocked, dogs inside, and we will text when we are done. Interior glass needs someone there. Sort it out when you book at 256-415-7878.

  • 10What happens with the gutter debris?

    It gets bagged as it comes out and leaves on the truck. Nothing gets blown into the yard.

  • 11Can I get just one service without the plan?

    Yes. Windows, gutters or bins on their own, one visit. The plan is there for people who would rather not think about it. Call or text 256-415-7878 either way.

  • 12What are your hours?

    9am to 5pm, weekdays. Text 256-415-7878 outside those and you will hear back when we are on the clock.

  • 13Do you work on businesses?

    Storefront glass and commercial bins, yes. Bigger buildings get quoted after a look. Call 256-415-7878.

  • 14What if it rains?

    Rain does not dirty glass, dust does, and gutters can be cleared in a drizzle. A proper storm moves the visit a day and you get a text.

  • 15How do I get a quote?

    Fill in the form with your name, phone, the service and where the house is, or call or text 256-415-7878.

— The first visit

Ready for a cleaner house?

Name, phone, the service, and where the house is. That is all the form asks for.

Call or text · 9am to 5pm weekdays